About Communications

Consolidated Agency Dispatch

Plans for a unified countywide public safety communications program became a reality on October 1, 2011. With the support of the County Council and Volusia’s cities, dispatching services for all law enforcement, fire and emergency medical services have now been integrated into the Sheriff’s Office’s operations. The result has been improved safety, an unparalleled level of coordination among responding agencies in the field and millions of dollars in reduced costs to the taxpayers.

Centralization of services has many benefits, including the following:

• Faster emergency response times. Co-locating multiple dispatching services speeds emergency response by eliminating unnecessary delays and multiple transfers of calls.
• More efficient coordination of resources.
• Improved officer safety.
• Rapid sharing of information, particularly among multiple agencies responding to an emergency event that crosses jurisdictional boundaries.
• And a large cost-savings to taxpayers.

On the move

The Emergency Operations and Sheriff's Communications Center strengthens Volusia County's commitment to protect public safety and consolidate emergency dispatch services. The new facility became fully operational on April 5th 2013.

Located at 3825 Tiger Bay Road, Daytona Beach, the 43,000-square-foot, $21 million facility houses the county's emergency operations and sheriff's communications activities including countywide 9-1-1 call taking. Law Enforcement, Fire Department & EVAC Ambulance dispatch functions are also included in the services we provide the county and its cities.

The buildings design joins both the Emergency Operations Center & Sheriff's Communication Center in separate, but adjoining areas to improve efficiency and maximize the joint use of rooms within the facility.